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Procedural, Institutional, Psychological and Linguistic Properties of Interaction Between Law Enforcement Officials and Hearing-Impaired Citizens
Abstract.The subject of the present research is the standard procedural, institutional, psychological and linguistic grounds of developing policemen's skills in communication with hearing-impaired citizens using dactile and sign language. The authors examine problems arising in the process of professional communication of law enforcement officials with hearing-impaired citizens. In order to solve these problems, law enforcement officials need to perform actions aimed at creating relevant conditions and psychological grounds for efficient communication. According to the author of the article, a policeman needs to define the main representational system of an individual and maintain a contact based on this system. The methodological basis of the research is the dialectical research method. The systems and activity approaches used by the author as the main direction of research methodology have allowed to analyze procedural, institutional, psychological and linguistic properties of interaction between law enforcement officials and hearing-impaired citizens from the point of view of certain patterns and interactions typical for their structural elements. The main conclusion of the research is that a policeman can maintain a psychological contact with a deaf or hearing-impaired citizen (i.e. situation of mutual understanding and overcome communication barriers in order to obtain information or perform actions that would be beneficial for achieving professional tasks) only if he or she manages to fully switch to the visual or kinesthetic information channels.
Keywords: deaf, behavior, barriers, means, psychology, gesture, dactylology, communication, non-verbal, disabled
Article was received:06-11-2016
This article written in Russian. You can find full text of article in Russian here .